SAP Knowledge Base Article - Preview

2436547 - All changes in Activities are Sent to External Partners (Groupware Integration)

Symptom

  • When making changes to CRM Activities with attendees (calendar maintenance flagged), all changes are send out to the attendees; this occurs even when the status is set to Completed. 
  • You wish to prevent CRM from sending an update to Outlook when Activity status is changed to Completed.

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 2.0A ; SAP Customer Relationship Management 2.0B ; SAP Customer Relationship Management 2.0C ; SAP Customer Relationship Management 2005 ; SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 3.0 ; SAP Customer Relationship Management 3.1 ; SAP Customer Relationship Management 4.0 ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-MW-GWI , Groupware Integration , Problem

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