2436412 - Error: You do not have a maintenance contract for this installation - License Keys application | SAP Knowledge Base Article

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2436412 - Error: You do not have a maintenance contract for this installation - License Keys application

Symptom

    • Cannot create a new maintenance certificate
    • Need to create an updated maintenance certificate
    • License Key application displays warning
    • Not possible to generate a valid maintenance certificate
    • Cannot request a new license key getting an error about maintenace contract
    • You do not have a maintenance contract for this installation. Please contact SAP Contracts to arrange for a Maintenance Contract.

    Maintenance Frame screenshot.png


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    Environment

    Keywords

    Maintenance certificate, Maintenance key, Maintenance contract, Maintenance Entitlement, contract limited, no data, expired contract, expired maintenance, contract issue, Wartungsvertrag, Maintenance Frame, SAP Vertragsabteilung, Installationsnummer, Lizenzschlüssel , KBA , XX-SER-LIKEY , License keys for SAP systems , XX-SER-SAPSMP-SYS , SAP Support Portal - System Data , XX-SER-LIKEY-SYB , License Keys for Sybase Products , XX-SER-LIKEY-BOJ , License Keys for Business Objects Products , Problem

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