- You have an integration with SAP Contact Center and CRM
Dialpad "Queue" presense tab does not return any queues as seen in the below example dialog pop-up window:
- SAP Contact Center
- SAP Customer Relationship Management 7.0 or above
- SAP CRM Web Client User Interface (Web UI)
- SAP Graphical User Interface (SAP GUI)
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 , KBA , CRM-CCI , Contact Center Infrastructure , CRM-IC-CHA-TEL , Telephony Integration , Problem
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