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2436267 - Error '500 SAP Internal Server Error' 'xyz cannot be interpreted as a number (termination: RABAX_STATE)' occurs when selecting the Business role while trying to access the Web UI

Symptom

  • When trying to access the Web UI and selecting the business role, error occurs:
           500 SAP Internal Server Error
           ERROR: 'XYZ' cannot be interpreted as a number (termination: RABAX_STATE
  • In the backend system in transaction ST22, a dump is triggered:
    The current ABAP program "CL_THTMLB_PERSONALIZATION=====CP" had to be terminated because it has come across a statement that unfortunately cannot be executed.

    "xyz" cannot be interpreted as a number

    | "CONVT_NO_NUMBER" |
    | "CL_THTMLB_PERSONALIZATION=====CP" bzw. CL_THTMLB_PERSONALIZATION=====CM00X |
    | "GET_RECENT_OBJECTS_PERS"

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP Solution Manager

Product

SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CA-WUI-UI-TAG , Tag Library , SV-SMG-SUP , Service Desk / Incident Management , CA-WUI-UI , User Interface , SV-SMG-CM , Change Request Management , Problem

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