2436261 - Afaria Admin UI crashes when attempting to access certain page in the Admin Console | SAP Knowledge Base Article

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2436261 - Afaria Admin UI crashes when attempting to access certain page in the Admin Console

Symptom

  • Afaria Admin Console crashes when attempting link or unlink group. Below error is logged in Afaria server log
    ERROR';'API0000: Unexpected Error: CGS0013 Details: GroupsService.UpdateGroupsAssignments: update clients in groups. ServerPropertiesService.GetSecurityConfiguration: GetSecurityConfiguration. No more threads can be created in the system.\x0d\x0a HR=800700a4 No more threads can be created in the system.\x0d\x0a HR=800700a4, Exception: No more threads can be created in the system.\x0d\x0a HR=800700a4';
  • Afaria Admin UI crashes when attempting access server configuration pages. Below error is logged in Afaria server log
    API0000: Unexpected Error: SPS0801 Details: ServerPropertiesService.GetSecurityConfiguration: GetSecurityConfiguration. Invalid pointer\x0d\x0a HR=80004003, Exception: Invalid pointer\x0d\x0a HR=80004003

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Environment

  • SAP Mobile Secure 1702
  • SAP Afaria 7 Service Pack 22

Product

SAP Afaria 7.0 ; SAP HANA Cloud Platform, mobile service for app and device management 1607

Keywords

unhandled exception SAP Afaria cloud Mobile Secure enrollment 3005 Device Admin , KBA , MOB-SEC-MDM , Mobile Secure Device Management , MOB-AFA , Afaria , Problem

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