SAP Knowledge Base Article - Preview

2434880 - How to configure email notifications in ChaRM and ITSM - Solution Manager

Symptom

  • Smartform use
  • Mail form definition
  • Email configuration
  • Outbound email as follow-up
  • Send emails to various partner functions
  • Create a mail form for use in Email PPF actions
  • ITSM/Change Request Management PPF notification

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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

SOLMAN, ChaRM notification, Smart forms, Change Request Management, IT Service Management, SUP , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , How To

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