2434382 - Accessing /MobileBIService URL results in a HTTP 404 'Page can not be displayed' error | SAP Knowledge Base Article

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2434382 - Accessing /MobileBIService URL results in a HTTP 404 'Page can not be displayed' error

Symptom

  • Opening http://<HOSTNAME>:<PORT>/MobileBIService/MessageHandlerServlet?message=GetVersion results in:
    HTTP 404 'Page can not be displayed' thrown by Tomcat

  • Tomcat stderr.log shows the following errors:

    org.apache.catalina.core.StandardContext listenerStart
    SEVERE: Exception sending context initialized event to listener instance of class com.businessobjects.mobilebi.server.listeners.MobiListener
    java.lang.NoSuchMethodError: com.bo.mobi.client.util.MobiConfiguration.setBoTraceIniAsString(Ljava/lang/String;)V

    org.apache.catalina.core.StandardContext startInternal
    SEVERE: Error listenerStart

    org.apache.catalina.core.StandardContext startInternal
    SEVERE: Context [/MobileBIService] startup failed due to previous errors


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Linux / Unix

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , MOB-APP-BI-SRV , Mobile BI Server , Problem

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