SAP Knowledge Base Article - Preview

2434373 - User IDs created in the User for Support Hub Communication application are not visible in User Management

Symptom

  • Support Hub User ID is missing
  • Why aren't technical Users visible in ONE Support Launchpad?
  • Technical User not visible in User Management area
  • Where can I find the Support Hub User ID?

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Environment

  • SAP Solution Manager 7.2 (and later)
  • User for Support Hub Communication application

Keywords

P1 system, P2, User Management, Tech User, Solman 7.2, Technical User, , KBA , XX-SER-SAPSMP-USR , SAP Support Portal - User Administration , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , Problem

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