During an upgrade (system upgrade or SP level upgrade), SUM stops with an error message similar to the below:
The following error has occurred during the execution of the current step:
Error getting sapstartsrv pid for instance $$ on host <server name>. Sapcontrol client could not perform action get trace file on instance $$. Return code condition success evaluated to false for process sapcontrol for action get trace file.
- $$ is the instance number
The SUM log files indicate that SUM executed the following command:
sapcontrol -nr $$ -host <server name> -user <SIDadm> <password> -prot NI_HTTP -function GetTraceFile
The command's output is:
FAIL: Cannot open file
The same error occurs if the command is executed manually.
- Product independent
- Client/Server Technology
- SAP running on Windows servers
SUM, GetTraceFile, upgrade, SP upgrade, SP update , KBA , BC-CST-STS , Startup Service , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-OP-NT , Windows , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem
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