2433235 - XNullPointerDereference Exception is seen when logging using a service account for SSO | SAP Knowledge Base Article

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2433235 - XNullPointerDereference Exception is seen when logging using a service account for SSO

Symptom

The following error is seen in the server logs when logging using a service account for SSO :

ERROR : Could not login user XXXX  - Login Exception XNullPointerDereference:


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Environment

  • SAP Mobile Platform 3.0.0
  • SAP Work Manager 6.3
  • SAP Work Manager 6.4
  • SAP Inventory Manager 4.2
  • SAP Inventory Manager 4.3
  • SAP CRM Service Manager 4.3.0
  • SAP CRM Service Manager 4.4.0

Product

SAP CRM Service Manager 4.3.0 ; SAP CRM Service Manager 4.4.0 ; SAP Inventory Manager 4.2 ; SAP Inventory Manager 4.3 ; SAP Mobile Platform 3.0 ; SAP Work Manager 6.3.0 ; SAP Work Manager 6.4

Keywords

Single Sign On, SAP Portal,  JavaBE.ini , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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