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2432593 - Software Update Manager (SUM) Error in step: COMMON-DETECT-SYSTEM

Symptom

  • You have a distributed environment where the sapmnt is shared via the SAPGLOBALHOST. So the profile directory is on the network e.g. (\\<SAPGLOBALHOST>\sapmnt\<SID>\SYS\profile)
  • You have started SUM from the CI host and SUM throws the below error(s) in COMMON-DETECT-SYSTEM: (Logfile: <Path to SUM>/SUM/sdt/log/SUM/COMMON-DETECT-SYSTEM_XX.LOG)

Feb 14, 2017 11:09:51 AM [Info ]: SID dir:[E:\usr\sap\<SID>]
Feb 14, 2017 11:09:51 AM [Info ]: no abap or java!
Feb 14, 2017 11:09:51 AM [Error ]: The following problem has occurred during step execution: com.sap.sdt.ucp.tools.sysdetection.NoInstanceFoundException: Unable to detect an ABAP and/or AS Java instance of the SAP system <SID> installed on host <CI HOSTNAME>

or

Feb 21, 2017 11:12:48 PM [Error ]: The following problem has occurred during step execution: java.lang.NullPointerException: while trying to invoke the method com.sap.sdt.ucp.tools.sysdetection.Instance.getInstanceDirectory() of a null object returned from com.sap.sdt.ucp.tools.sysdetection.SDTSystemInfoIF.getInstance(java.lang.String).


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Environment

Windows Operating System

Keywords

common-detect-system, profile, com.sap.sdt.ucp.tools.sysdetection.NoInstanceFoundException, java.lang.NullPointerException, com.sap.sdt.ucp.tools.sysdetection.SDTSystemInfoIF.getInstance(java.lang.String), sap.sdt.ucp.tools.sysdetection.Instance.getInstanceDirectory , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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