SAP Knowledge Base Article - Preview

2432489 - SSM: Objective scores are not calculated as expected

Symptom

The Objective, Perspective, and Context scores do not appear as expected after setting them to be measured on underlying items in SAP Strategy Management (SSM).

For instance, using the pw sample database you have set the Objective - increase "share of wallet" of target audience to measure on the 3 underlying KPIs using an arithmetic average.
2017-02-21_9-32-18.jpg

Using the KPI scores you would expect the calculation and result to be the following:
(20.27 -10.67 + 4.1) / 3 = 4.567 or rounded up to 5.0

But the score for this Objective is 3.0


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Environment

SAP Strategy Management - all versions

Product

SAP Strategy Management 10.0 ; SAP Strategy Management 10.1 ; SAP Strategy Management 7.5

Keywords

measure underlying items average weighted  , KBA , EPM-SM-APP-SCR , Scorecard , Problem

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