SAP Knowledge Base Article - Preview

2432350 - How to configure IT Service Management and Change Request Management reporting - Solution Manager 7.2

Symptom

  • Setup reports
  • Activate extractors
  • IT Service Management Analytics
  • Change Control Management Analytics
  • IT Service and Change Management Dashboard

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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SOLMAN, CHARM, ITSM, 0SPRLDATA, ITSM Analytics, AICCMSBI_SUPPORT_TOOL, no data, status interactions, found, fetch, no data in itsm reporting, Error loading template 0SPR_WT_IN_WORKING_EFFORT, Error loading template 0SPR_WT_IN_PROCESSING_TIME, Error loading template 0SPR_WT_IN_WORKLOAD, Error loading template 0SPR_WT_SLA_IRT_MPT, Error Loading template 0SPR_WT_TOTAL_TICKETS_CROSS , KBA , SV-SMG-SUP-REP , Incident Management Reporting , How To

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