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2431472 - Daemon status on a HANA system shows "Running but status info unavailable"

Symptom

You see either or both of the following symptoms in HANA system.

  • Check status of HANA services in HANA Studio, you see that the status of hdbdaemon process as "Running but status info unavailable".



2017-02-21_9-21-40.png


  • Run the command below on the HANA server,
sapcontrol -nr <instance number> -function GetProcessList

It returns "hdbdaemon, HDB Deamon, Yellow, Running but status info unavailable."


2017-02-21_9-31-15.png



However, when you check the processes from OS level you see that HANA processes like indexserver, nameserver services etc. are running. And other processes like system replication(if configured) are running fine too.


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Environment

SAP HANA 1.0 

SAP HANA 2.0

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

HANA, hdbdaemon.status, yellow, HDB Daemon, secondary system, status , KBA , HAN-DB , SAP HANA Database , How To

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