SAP Knowledge Base Article - Preview

2430695 - BI SSO login using a load balancer URL fails and provides login screen

Symptom

  • Login to BI Launchpad or CMC with SSO configured using the load balancer URL does not work and provides the login screen prompting for credentials.
  • Login to BI Launchpad or CMC with SSO configured using a web application server URL works.

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Environment

  • SAP Business Intelligence Platform 4.x
  • All supported operating systems

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

loadbalancer load-balancer vintela ventilla vintila quest silent sign-on automatic logon kerberos ad sso unix linux single sign on sign-on websphere weblogic netscalar tomcat apache bi40 bi41 bi42 bi4.0 bi4.1 bi4.2 bip40 bip41 bip42 bip4.0 bip4.1 bip4.2 bi bip 4.0 4.1 4.2 Support Pack Patch Package SP , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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