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2430219 - Exception "Content is not allowed in prolog" in IDM-GRC integration

Symptom

  • Following exception happens in IDM-GRC integration:
     
    org.xml.sax.SAXParseException: Content is not allowed in prolog
     
    The exception details are shown in VDS operation log. See KBA 2359790 about how to get high log level VDS operation log.
  • This exception can happen when:
    a. Common initial load job is running.
    b. Read Status task is running.

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Environment

  • SAP Netweaver Identity Management 7.2
  • SAP Identity Management 8.0

Product

SAP Identity Management 8.0 ; SAP NetWeaver Identity Management 7.2

Keywords

SAP Access Control, 500 Internal Server Error, TIME_OUT, 401 Unauthorized, LDAP: error code 1, GRC WS API call. , KBA , BC-IAM-IDM , Identity Management , GRC-SAC-ARQ , Access Request , Problem

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