SAP Knowledge Base Article - Preview

2430143 - hMC not accessible after modifying customerusergroup

Symptom

hMC won't be accessible if modifying anonymous user with subgroup employeegroup (or other admin groups such as csagentgroup), or modifying customerusergroup with subgroup employeegoup (or other admin groups such as csagentgroup).

Error log:

message Error while processing internal filterchain. Exception occurred at chain position: 6 of 8. Current filter: 'DynamicCatalogVersionProcessor[ hashCode: 223943918 ]'!; nested exception is de.hybris.platform.servicelayer.search.exceptions.FlexibleSearchException: could not translate value expression 'session.catalogversions'

description The server encountered an internal error that prevented it from fulfilling this request.

exception

org.springframework.web.util.NestedServletException: Error while processing internal filterchain. Exception occurred at chain position: 6 of 8. Current filter: 'DynamicCatalogVersionProcessor[ hashCode: 223943918 ]'!; nested exception is de.hybris.platform.servicelayer.search.exceptions.FlexibleSearchException: could not translate value expression 'session.catalogversions'
de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:234)
de.hybris.platform.servicelayer.web.DataSourceSwitchingFilter.doFilter(DataSourceSwitchingFilter.java:73)
de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:226)
de.hybris.platform.servicelayer.web.SessionFilter.doFilter(SessionFilter.java:73)
de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:226)
de.hybris.platform.servicelayer.web.RedirectWhenSystemIsNotInitializedFilter.doFilter(RedirectWhenSystemIsNotInitializedFilter.java:104)
de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:226)
de.hybris.platform.servicelayer.web.DynamicTenantSwitchingFilter.doFilterInternal(DynamicTenantSwitchingFilter.java:88)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:226)
de.hybris.platform.servicelayer.web.Log4JFilter.doFilter(Log4JFilter.java:47)
de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:226)
de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain.doFilterInternal(AbstractPlatformFilterChain.java:156)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344)
org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261)
org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:85)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
de.hybris.platform.servicelayer.web.XSSFilter.doFilter(XSSFilter.java:230)

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Environment

Hybris all versions.

Product

SAP Hybris Commerce 6.0 ; SAP Hybris Commerce 6.1 ; SAP Hybris Commerce 6.2 ; SAP Hybris Commerce 6.3 ; SAP Hybris Commerce 6.4 ; SAP hybris Commerce 5.0.3 ; SAP hybris Commerce 5.0.4 ; SAP hybris Commerce 5.7 ; SAP hybris Commerce Suite 5.2 ; SAP hybris Commerce Suite 5.3 ; SAP hybris Commerce Suite 5.4 ; SAP hybris Commerce Suite 5.5 ; SAP hybris Commerce Suite 5.5-1 ; SAP hybris Commerce Suite 5.6 ; hybris Commerce Suite 5.0 ; hybris Commerce Suite 5.1 ; hybris Commerce Suite 5.1.1

Keywords

customergroup, csagentgroup, employeegroup, anonymous user hMC access, Backend_visibility, DynamicCatalogVersionActivationFilter , KBA , CEC-COM-CPS , Commerce Platform & Suite (SAP Hybris) , Problem

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