SAP Knowledge Base Article - Preview

2428412 - RequestLogonFile -- "FAIL: Cannot create logon file" error

Symptom

  • You encounter the same symptom with KBA 1939330 , but can not fix the issue with the KBA.
  • You test the trusted connection by executing command with the Diagnostics Agent OS user and it fails with following error:

sapcontrol -nr <Managed_System_Instance_Number> -user "" "" -function GetProcessList

<time stamp>
RequestLogonFile
FAIL: Cannot create logon file


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Environment

Unix like OS

Keywords

KBA , BC-CST-STS , Startup Service , SV-SMG-DIA-WLY-HST , Host Adapter , Problem

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