SAP Knowledge Base Article - Preview

2426954 - Troubleshooting for Alert Notification Issues with Business Process Monitoring in SAP Solution Manager 7.1

Symptom

Upon configuration and activation of Business Process Monitoring within SAP Solution Manager 7.1, one or more of the following behaviours are noticed with the active and alerting monitoring objects:

  • Alert notifications are not being dispatched from SAP Solution Manager for some or all of the active monitoring objects.
  • Additional alert notifications are failing to be generated and dispatched for additional occurences of alerts generated.

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Environment

SAP Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

SOLMAN, BPO, BPMON, ALERT_NOTIFICATION_ENGINE, SCOT, SOST, SAP_IDOC_EVERYONE. , KBA , SV-SMG-MON-BPM-MON , Monitoring , SV-SMG-MON-BPM , Business Process Operations , Problem

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