SAP Knowledge Base Article - Preview

2426821 - Activity 'Generate System-Level Metrics' fails with error: The remote Call for the generation of system-metrics templates failed - Solution Manager 7.1 & 7.2

Symptom

When performing the activity 'Generate System-Level Metrics' in the Managed System Configuration, step Finalize Configuration, the activity fails with error:

Message The remote call for the generation of of system-metrics templates failed
Details

The remote call for the generation of of system-metrics templates failed

!! Exception : The server process [-1], that the client was connected with is not working.

Check its trace for details. Since the remote object is not redirectable, client-server communication will not work. Check the logs

on the client side containing this exception in order to identify the responsible application/component,

which shall lookup the remote object again in order to make it operational.

The following pciture describes the issue:

issue.jpg


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Environment

  • SAP Solution Manager 7.1 & 7.2
  • SAP Solution Manager Diagnostics

Product

SAP Solution Manager 7.2

Keywords

The remote call for the generation of system-metrics templates failed system metrics , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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