2426358 - Touch Events failing in an Agentry Windows Client WPF for openUI - SMP 3.0 SDK | SAP Knowledge Base Article

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2426358 - Touch Events failing in an Agentry Windows Client WPF for openUI - SMP 3.0 SDK

Symptom

  • The Agentry project implemented an Agentry OpenUI control where it uses an event (which triggers as a response to touch inputs) to enable certain functionality
  • Based on field testing, we noticed that the event was triggering in one of the older Agentry Client version SMP 3.0 SDK SP7 (70.7) but in the newer and latest Agentry Client (70.11 - SMP 3.0 SDK SP11) the event is not triggering
  • Sample openUI event:

    ~~~Example event for Window manipulation~~~~~

    void Window_ManipulationDelta(object sender, ManipulationDeltaEventArgs e) { }

    ~~~~~~~~~~~End~~~~~~~~~~~~~~~~~~~
  • In the example above, the actual client may use this for panning or zooming functionality
    • Displaying pdf documents in an Open UI control and have built 'pinch and zoom' and 'pan' functions
    • Those functions have been coded under this event.

      Panning.png

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Environment

  • Windows OS 8.1 devices
  • SAP Mobile Platform SDK 3.0 (SP 11) - Agentry WPF Client

Product

SAP ERP 6.0 ; SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0 ; SAP Work Manager 6.2.0

Keywords

"Touch Screen Agentry", "Panning not working in Agentry", "Agentry openUI not functioning when zooming", "Agentry pop up openUI", "Agentry zoom", "openUI issue for Windows", "Windows 8.1 openUI issue" , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem

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