SAP Knowledge Base Article - Preview

2424174 - Error: Universe (xxx) does not exist or your security profile does not allow you to access it (IDT 23140) when viewing the crystal report file in BI Launchpad

Symptom

  • When trying to view a crystal reports file in BI Launchpad, the following error message displayed:

    The viewer could not process and event. The data source is invalid: 'Universe (xxx) does not exist or your security profile does not allow you to access it (IDT 23140)'. Please contact the maintainer of the data source to solve the problem. [JRC00005380] --- Error code: 0 [CRWEB00000119]

    2017-02-03_15-18-28.png


  • The universe and the report file was promoted from another system (eg. dev to prod or vice versa).

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP Crystal Reports for Enterprise 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

universe, unv, unx, missing , KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-BIP-SL , Semantic Layer , Problem

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