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2423704 - Product Exchange Object not Filtering

Symptom

  • User is trying to define some filter conditions on Product Exchange Object
  • User is not able to obtain a correct filter condition rules based on Sales Organization
  • In the exchange object "SSM41_PRODUCT" the user has a "Change Detection Condition Filter" on SALES_ORG having, for instance, value equals to "S_O1", "S_O2", "S_O3
  • If the user creates or changes a Product on CRM associated with Sales Organizations  "S_O1" and "S_O3", all works fine
  • If the user creates or changes a Product on CRM associated with Sales Organizations "S_O1" and "S_O4" (not defined into in the filter), the change is discarded

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Environment

SAP CRM Service Manager version 4.1

Product

SAP CRM Service Manager 4.1.0

Keywords

/SYCLO/CL_CRMMD_PRODS_EX_HDL, SALES_ORG, CRMSM, CRM Service Manager, Syclo, Agentry, filter, rule , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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