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2422981 - SUM error in phase MAIN_NEWBAS/SHADOW_NTACT_REDEL with tp exited with status 232

Symptom

 SUM issues below error during upgrade /update where tp fails with 232 error code in phase MAIN_NEWBAS/SHADOW_NTACT_REDEL

 

          ----- /usr/sap/<SID>/SUM/SUM/abap/log/NTSHDDEL.LOG----

1 ETQ201 Entering upgrade-phase "MAIN_NEWBAS/SHADOW_NTACT_REDEL" ("20170130033131")
2 ETQ367 Connect variables are set for standard instance access
4 ETQ399 System-nr = '40', GwService = 'sapgw40' Client = '000'
4 ETQ399 Environment variables:
4 ETQ399 dbs_ora_schema=SAPSR3
1 ETQ200 Executing actual phase 'MAIN_NEWBAS/SHADOW_NTACT_REDEL'.
1 ETQ399 Phase arguments:
2 ETQ399 Arg[0] = 'DELSHANT'
2 ETQ399 Arg[1] = 'LOGICAL_ALSO;NO_SHADOW_ONLY;PROTSUFFIX=SHD_NTACT_REDEL'
2 ETQ399 Arg[2] = 'NTSHDOP.TP0'
1 ETQ399 Using error summary log 'NTSHDDEL.ELG'.
2 ETQ399 Deleting active nametabs with shadow name ...
4 ETQ380 computing toolpath for request "TP_NTACTION_SHD"
4 ETQ381 request "TP_NTACTION_SHD" means "tp ntact for shadow tables"
4 ETQ382 translates to group "R3UP_TOOL_GROUP_SYS"
4 ETQ399 Requirement for tp maps to '<system>'
4 ETQ383 translates to path "/usr/sap/<SID>/DVEBMGS40/exe"
2 ETQ399 Empty putsteps - configuring at least parallel batches and main import processes.
2 ETQ399 Distribute 12 parallel processes to 2 tp and 6 R3trans.
3 ETQ120 20170130033131: PID 11075604 execute '/usr/sap/<SID>/DVEBMGS40/exe/tp ntaction ntop=DELSHANT pf=~/var/NTSHDOP.TPP strel=740 substext=4G dstrel=740 flags=logical protyear=60 protsuffix=SHD_NTACT_REDEL', output written to '/usr/sap/SID/SUM/SUM/abap/log/TP.ECO'.
3WETQ122 20170130033131: PID 11075604 exited with status 232 (time: 0.0/ 0.1/ 0.0/0MB real/usr/sys/maxmem)
1EETQ399 Last error code set is: No new lines found in logfiles.
1EETQ204 Upgrade phase "SHADOW_NTACT_REDEL" aborted with severe errors ("20170130033131")

 

---/usr/sap/SID/SUM/SUM/abap/log/TP.ECO----


EXECUTING /usr/sap/<SID>/DVEBMGS40/exe/tp ntaction ntop=DELSHANT <SID> pf=/usr/sap/<SID>/SUM/SUM/abap/var/NTSHDOP.TPP strel=740 substext=4G dstrel=740 flags=logical protyear=60 protsuffix=SHD_NTACT_REDEL
This is tp version 380.58.27 (release 745, unicode enabled)
ERROR: Connect to SID failed (20170130033303, probably wrong environment).
TRACE-INFO: 1: [ dev trc,00000] Mon Jan 30 03:33:03 2017
TRACE-INFO: 2: [ dev trc,00000] DlLoadLib() success: dlopen("/usr/sap/<SID>/DVEBMGS40/exe/dboraslib.so"), hdl 0, count 1, addr 6
TRACE-INFO: 3: [ dev trc,00000] >DbSlControl(con=-1,cmd=47=DBSL_CMD_IMP_FUNS_SET) -> changed=30, tagset=1
TRACE-INFO: 4: [ dev trc,00000] >DbSlControl(con=-1,cmd=39=DBSL_CMD_SET_SINGLETASK)
TRACE-INFO: 5: [ dev trc,00000] >DbSlControl(con=-1,cmd=10=DBSL_CMD_DBCA_PTR_GET)
TRACE-INFO: 6: [ dev trc,00000] >DbSlControl(con=-1,cmd=10=DBSL_CMD_DBCA_PTR_GET)
TRACE-INFO: 7: [ dev trc,00000] >DbSlControl(con=-1,cmd=74=DBSL_CMD_CON_INFO_EXT_SUPPORT) -> rc=0=DBSL_ERR_OK, vers=0
TRACE-INFO: 8: [ dev trc,00000] >DbSlConnect(ci=xxxx, type=0, vers=0, env='', usr='SAPSR3', dbsl='745', civ=0)
TRACE-INFO: 9: [dbsloci.c ,00000] *** ERROR => Cannot connect: dbs/ora/tnsname in profile missing.
TRACE-INFO: 10: [ dev trc,00000] DbSlConnect(con=-1) -> orc=0, rc=18=DBSL_ERR_CONNECT

tp returncode summary:

TOOLS: Highest return code of single steps was: 0
ERRORS: Highest tp internal error was: 0232
tp finished with return code: 232
meaning:
connect failed
SAPup> Process with PID 27262994 terminated with status 232 at 20170130033303!

---/usr/sap/SID/SUM/SUM/abap/log/SLOG740------

### Phase MAIN_NEWBAS/SHADOW_NTACT_REDEL:
ERROR: Connect to <SID> failed (20170124133717, probably wrong environment).
START tpntact <SID> \ 20170124140341 SIDadm sapSID 20170124140340483580
### Phase MAIN_NEWBAS/SHADOW_NTACT_REDEL:
ERROR: Connect to <SID> failed (20170124140416, probably wrong environment).
### Phase MAIN_NEWBAS/SHADOW_NTACT_REDEL:
ERROR: Connect to <SID> failed (20170124152719, probably wrong environment).

---- /usr/sap/SID/SUM/SUM/abap/log/ ULOG17_1------

### Phase MAIN_NEWBAS/SHADOW_NTACT_REDEL:
SIDadm 20170130033303 : tp ntaction ntop=DELSHANT <SID> pf=/usr/sap/SID/SUM/SUM/abap/var/NTSHDOP.TPP strel=740 substext=4G dstrel=740 flags=logical protyear=60 protsuffix=SHD_NTACT_REDEL (pid=27262994)


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Environment

During upgrade / update using SUM tool

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

r3trans hang no error no log files SPAM software update manager shadow instance , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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