2422577 - SYSAM - Cannot generate a Sybase license file on Linux platform which do not have a NIC named 'eth0' | SAP Knowledge Base Article

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2422577 - SYSAM - Cannot generate a Sybase license file on Linux platform which do not have a NIC named 'eth0'

Symptom

  • Sysam utilty cpuinfo or lmutil return NULL (empty) or '000000000000' value for hostid
  • Without a valid hostid, it is impossible to generate a license file.

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Environment

  • All SAP SYSAM enbles products, including:
    • SAP Adaptive Server Enterprise (ASE)
    • SAP Replication Server
    • SAP IQ
  • Linux platform without 'eth0' NIC

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP IQ 16.0 ; SAP Sybase IQ 15.4

Keywords

"hostid"; "Sybase"; "SYSAM"; "Sub-capacity"; "sysamcap"; "eth0"; "Linux"; "Ethernet Address"; HOSTID = '000000000000' , '000000000000' , lmutil , cpuinfo , KBA , BC-SYB-IQ , Sybase IQ , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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