2422530 - What is the time period for the automatic closure of SuccessFactors support incidents? | SAP Knowledge Base Article

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2422530 - What is the time period for the automatic closure of SuccessFactors support incidents?

Symptom

•  What is the time for the automatic closure of SAP SuccessFactors support incidents?
•  How long before an incident is automatically confirmed (closed) by the system?


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Environment

•  SAP Support Portal
•  SAP ONE Support Launchpad

Keywords

confirm, confirmation, autoclose, close, ticket , KBA , LOD-SF-EC , Employee Central , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-SCM , Succession Management , LOD-SF-WFA , Workforce Analytics & Planning , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-CDP , Career Development Planning , LOD-SF-CPM , Continuous Performance Management , LOD-SF-CMP , Compensation Management , LOD-SF-EP , Employee Profile , LOD-SF-GM , SAP SF Goal Management , LOD-SF-OBD , Onboarding , LOD-SF-RCM , Recruiting Management , LOD-SF-RMK , Recruiting Marketing , How To

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