2422200 - Database goes offline when restored from encrypted dump - SAP ASE | SAP Knowledge Base Article

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2422200 - Database goes offline when restored from encrypted dump - SAP ASE

Symptom

  • When an encrypted database is restored from another instance, it goes to offline mode.
  • A master key is required to start the database.
  • Need to set encryption password for key master.
  • The database goes offline with following error:
    • The database '<SID>' is encrypted.
    • Msg 4001, Level 11, State 1:
    • Server '<SID>':
    • Cannot open default database '<SID>'.

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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Enterprise Resource Planning (ERP) 6.0
  • SAP NetWeaver (NW) - All versions 
  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP ERP 6.0 ; SAP NetWeaver all versions

Keywords

Encryption Key, Encrypted, Msg: 4001, Error 4001, Error: 4001 , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To

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