SAP Knowledge Base Article - Preview

2422058 - Error: "This version of Crystal Reports can only open Crystal Reports "rpt" files. This file is either not a Crystal Reports report or it is corrupted".

Symptom

  • Unable to open a report from SAP BI LaunchPad.
  • When trying to modify an existing report created in Crystal Reports for Enterprise, from SAP BI LaunchPad, error message shown.
  • When trying to open an existing reprot created in Crystal Reports for Enterprise from designer, the following error displayed: 
        
     Unable to Open File
     The file that you are attempting to open does not appear to be a Crystal report.  
     This version of Crystal Reports can only open Crystal Reports "rpt" files. This file is either not a Crystal Reports report or it is corrupted.

  • Error appears only for non administrator users
  • The users / groups have been given all the necessary rights to folders, applications, etc.

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Environment

  • SAP Crystal Reports for Enterprise 4.x     
  • SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CR4E, CR4Ent, Add objects to the folder, rights,modify reports , KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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