2421945 - Heap Memory Configuration in SAP Omnichannel Banking | SAP Knowledge Base Article

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2421945 - Heap Memory Configuration in SAP Omnichannel Banking

Symptom

  • What is the recommended heap memory per user?
  • In the logs you may see the following error:

 com.ffusion.services.authentication.exception.AuthException: : error code: 12 CustomCustomerAdapterImpl.internalAuthenticateUser: error code:2 There is insufficient heap memory to allocate 23520 bytes


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Environment

  • SAP Online Business Banking 8.3
  • SAP Online Retail Banking 8.3

Product

SAP Online Business Banking 8.3 ; SAP Online Retail Banking 8.3

Keywords

OCB, Online, omni channel, insufficient, allocate, SMP, SAP Mobile Platform , KBA , FS-OCB , SAP Omnichannel Banking , Problem

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