2421520 - Closing PDF documents takes too long time | SAP Knowledge Base Article

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2421520 - Closing PDF documents takes too long time


After opening a pdf file with Adobe Reader the closing time is too long, or the status "not responding state" appears.



  • Adobe Reader DC version 2015.023.20053 or higher
  • Abobe Reader 10 and 11 (X and XI) 
  • SAP Basis release independent


Adobe Reader DC, closing PDF, Protected mode , KBA , BC-SRV-ARL , ArchiveLink , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , BC-SRV-FP , Forms Processing , XX-PART-ADB-IFM , Adobe Interactive Forms Maintenance , Problem

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