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2421079 - SAP Retail Execution crashes on iOS 10 when uploading photos

Symptom

  • SAP Retail Execution (REX) crashes when the user tries to upload photos on iOS 10.x
  • Crash log on the application displays:

Exception Type:  EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note:  EXC_CORPSE_NOTIFY

Termination Reason: TCC, This app has crashed because it attempted to access privacy-sensitive data without a usage description. The app's Info.plist must contain an NSPhotoLibraryUsageDescription key with a string value explaining to the user how the app uses this data.

Triggered by Thread:  12


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Environment

  • SAP Retail Execution 3.3.16 or less / 3.4.3 or less
  • iOS 10

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP Retail Execution 3.3.0 for iOS ; SAP Retail Execution 3.4.0 for iOS

Keywords

rex crash ios 10 permissions photo upload gallery iphone ipad , KBA , MOB-APP-REX , SAP Mobile Retail Execution , Problem

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