SAP Knowledge Base Article - Preview

2420365 - Widget "Action Required By Me" does not filter incidents by status correctly

Symptom

Widget "Action Required By Me" (In SPRO: MyIncidentsForProcessingByMeSOLMANREQU) has standard status filter 'FOR_PROCESSING' configured in SPRO

 

The widget still displays incidents in all statuses.

 

 


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Environment

  • Solution Manager 7.1 => CRM Web UI 
  • Solution Manager 7.2 => CRM Web UI 

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-SUP , Service Desk / Incident Management , How To

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