- Work manager is deployed to Agentry clients running on iPads
- Attempts for Agentry clients to transmit often gett stuck at "Checking Get Work Orders" stage.
- When the function module is executed in SAP ECC, it is successfully completing in 2 to 4 minutes.
- Similar behavior happening during delta download for Functional Locations and Equipment.
- After work order fetch BAPI execution on the SMP Server log, sometimes shows "loggedOut" message and Session End.
- On the client devices users would see the following error message after getting stuck for a while
Communications error (14)
'Angel' Connection failed
- SAP Work Manager 6.2.0
- SAP Mobile Platform version 3.0 SP13 PL7 Agentry client
Work Manager, agentry, syclo, 14, communications, iOS, WM62, WorkManager, performance, stuck, stalled, BAPI, fetch, delta, transmit , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-SAP-WM , Syclo SAP Work Manager Application , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.