2419735 - Workmanager Synchronization Error after Upgrade to 6.4 | SAP Knowledge Base Article

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2419735 - Workmanager Synchronization Error after Upgrade to 6.4

Symptom

  • Mobile backend component upgrade causing synchronization to stop in Work Manager 6.4 while downloading work orders from the backend system
  • Synchronization error in Work Manager 6.4 after upgrade
  • Issue while checking for Work Orders in Work Manager 6.4 after upgrade
  • Error : INFO#System.out##anonymous#Agentry SAPWMWorker Thread###execute::::
  • Error : INFO#System.out##anonymous#Agentry SAPWMWorker Thread###checkForErrors::1::message ID::E:: - 000

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Environment

  • Work Manager Version: 6.4
  • Android Version: 5.x, 6.x
  • Android Devices: Samsung
  • SMP 3.0 SP 11 PL05

Product

SAP ERP 6.0 ; SAP Mobile Platform 3.0 ; SAP Work Manager 6.4

Keywords

download work order , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , MOB-SDK-AGE , SAP Mobile SDK Agentry Editor , MOB-SDK-ATE , SAP Mobile SDK Agentry Test Environment , Problem

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