SAP Knowledge Base Article - Preview

2418817 - Migrating Incidents from Solution Manager 7.1 to 7.2 - ITSM

Symptom

  • Not updating Solution Manager 7.10 but want docs in 7.20
  • New install and looking to migrate Incidents from 7.1 to new Install 7.2
  • Can incident/documents migrate from 7.10 to a new installation of Solution Manager 7.20?
  • Looking to upgrade Solution Manager 7.1 to Solution Manager 7.2 but not sure if Incidents created in 7.1 will be available in 7.2 or not

Read more...

Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1

Keywords

Move incidents, transfer document, update 7.10 docs to 7.20 , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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