2418561 - Account information not recognized: Could not reach CMS xxxx:6400'. Specify the correct host and port and check for network issues. (FWM 20030) | SAP Knowledge Base Article

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2418561 - Account information not recognized: Could not reach CMS xxxx:6400'. Specify the correct host and port and check for network issues. (FWM 20030)

Symptom

  • Cannot login to CMC after upgrade
  • Throws message  Account information not recognized: Could not reach CMS xxxx:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
  • Task manager shows cms.exe not starting on the server

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Environment

  • Windows server 2012
  • BI Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

KBA , BI-BIP-PER , Performance investigation , Problem

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