SAP Knowledge Base Article - Preview

2417878 - "License server system does not support this feature" after upgrade of ASE or Rep Server

Symptom

  • After upgrading to
    • ASE 16 SP02 PL05 and higher or
    • Replication Server 15.7.1 SP305 and higher
  • License check out fails with ASE or Rep Server errorlog showing message:
    "SySAM: Failed to obtain license(s) for ASE_CORE / REP_SERVER feature from license file(s) or server(s)", even though an appropriate license is available from the SySAM license server.
  • Log of the SySAM server (SYBASE.log) shows :
    • for ASE

Not master, License server system does not support this feature. (-18,328)
DENIED: "ASE_CORE"  ...  (License server system does not support this feature. (-18,328))
UNSUPPORTED: "ASE_CORE" ...  (License server system does not support this feature. (-18,327))

    • for Replication Server

DENIED: "REP_SERVER" ... (License server system does not support this feature. (-18,328))
UNSUPPORTED: "REP_SERVER" ... (License server system does not support this feature. (-18,327))

  • Using Served license model.

Read more...

Environment

  • License server running version: SySAM 2.3 or earlier
  • SAP Adaptive Server Enterprise (ASE) 16 SP02 PL05 or higher
  • SAP Replication Server 15.7.1 SP305 or higher

Product

SAP Adaptive Server Enterprise 16.0 ; SAP Replication Server 15.7

Keywords

"FLEXnet Licensing Server stop working" , "UNSUPPORTED: "ASE_CORE" , "License server system does not support this feature" , "-18,327" , "DENIED: "REP_SERVER"" "-18,328" , unsupported, new binaries, license server, SySAM 2.4, newer patches, binaries for the license server, sysam version , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-REP , Sybase Replication Server (standalone) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.