SAP Knowledge Base Article - Preview

2417365 - STS doesn't work when SSO to one SAP system has multi clients

Symptom

STS doesn't work when SSO to one SAP system has multi clients, if refreshing reports based on SSO OLAP connection (BICS), there are connection errors such as "incomplete logon data", "Failed to connect to the OLAP source", "SSO password is empty", "JCO_error_logon_failure", "system received an expired logon ticket".


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • SAP S/4 HANA
  • SAP BW

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

STS, SSO, multi clients, multi, client. , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Product Enhancement

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