2417176 - Fiori Client 1.8.3 Android does not work with SAP Authenticator -FC/KAP | SAP Knowledge Base Article

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2417176 - Fiori Client 1.8.3 Android does not work with SAP Authenticator -FC/KAP

Symptom

User is attempting to enable SSO via OTP in Fiori Client 1.8.3 Android and SAP Authenticator.  User has successfully set this up as described in documentation and have disabled two-factor authentication by setting mode to otp|pwd as described in this guide:

https://blogs.sap.com/2014/11/03/simple-and-secure-mobile-single-sign-on-with-sap-authenticator-2/

The user attempts to login and often times the passcode will not validate the user.  It sometimes works the first time the user opens Fiori Client, but more often it fails either first or second time in the application.  Fiori Client 1.8.3 throws the error "Invalid user or wrong passcode" on the screen.  If user attempts it too many times, it locks the user account.


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Environment

  • Fiori Client 1.8.0 Android
  • Fiori Client 1.8.3 Android
  • SAP Authenticator

Product

SAP Fiori Client 1.X.X for Android ; SAP Fiori Client 1.X.X for iOS ; SAP NetWeaver 7.5

Keywords

  • Fiori Client
  • SSO
  • Authenticator
  • No Bridge
, KBA , MOB-FC , SAP Fiori Client Native Mobile Application , Problem

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