SAP Knowledge Base Article - Preview

2416948 - A Portal Runtime error occurs accessing the Theme Editor under the Standards AJAX Framework Page

Symptom

  • Activate the Standards AJAX Framework Page as per SAP Note: 2001910
  • Open the Theme Editor and open a SAP Standard or Custom Theme
  • Try navigating through the Theme Options (e.g: Portal Masthead, Portal Tool Area, Top-level navigation etc.), a Runtime error will occur
  • Checking the Developer/server Default Trace files you get an error similar to the below:
    "[EXCEPTION]
    com.sap.portal.prt.broker.PortalModuleNotFoundException: Could not retrieve portal application hugo
    at com.sap.portal.prt.broker.PortalAppBroker.ensurePortalModuleIsStarted(PortalAppBroker.java:640)"

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Environment

  • SAP NetWeaver Application Server for Java 7.3x and higher releases
  • Enterprise Portal

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

themes, motifs, editor, designer, theming, fatal, laf, look, and, feel, parameterPageLink, gSAPA, pageIndex, onClick, HREF, hugo , KBA , EP-PIN-TOL , Themes / Portal UI Theme Designer / Theme Editor , EP-PIN-PRT , Portal Runtime , EP-PIN-DESK , Portal Desktops , Problem

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