2416815 - Unable to start SMP 3.0 server | SAP Knowledge Base Article

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2416815 - Unable to start SMP 3.0 server


Installed SMP 3.0 SP11 on Windows 64 bit, the SMP 3.0 server was restarted due to maintenance.

SMP was not properly shut down, the database was up when the server reboot was taken.

After that when trying to start the SMP SAP Mobile Platform server, error :

SQL Anywhere Server Ping Utility Version Ping database failed -- Database server not found. "SMP Embedded SQLAnywhere Database Server is not running.

"Starting SAPSMP3ServiceAttempt to start service SAPSMP3Service failed.

You must have permission to start it. Press any key to continue . . .

Tried giving user smpServiceUser full access to SAP folder, but nothing is happening.



  • SMP 3.0 SP11
  • Windows 2008 R2


SAP Mobile Platform 3.0


start, service, Windows, SAPSMPEmbeddedSQLA, change, password , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

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