SAP Knowledge Base Article - Preview

2414803 - Error "Permission denied" accessing workbench with SSH - SAP Cloud Platform BDS

Symptom

When trying to SSH into the SAP Cloud Platform BDS workbench, you run into one of the below errors:

  • Permission denied (publickey,gsapi-keyex,gssapi-withmic)
     
  • Disconnected: No supported authentication methods available (server sent:publickey,gsapi-keyex,gssapi-withmic)

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Environment

  • SAP Cloud Platform Big Data Services (BDS) 4.3
  • SAP Cloud Platform Big Data Services (BDS) Connectivity

Product

SAP Cloud Platform Big Data Services 1711

Keywords

Portal, ssh-v, ssh-vvv, "private key", "public key", Altiscale, Hadoop , KBA , BC-NEO-BDS , HCP Big Data Service , BC-NEO-BDS-CON , Big Data Service Connectivity , BC-NEO-BDS-POR , Big Data Service Portal , Problem

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