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2414599 - Dialog instance does not start due to a died gateway

Symptom

The SAP ABAP Application Server does not start.

Firstly is required to analyse the dispatcher trace file (dev_disp) inside of instance work folder. Dispatcher reports the following error:

*** ERROR => [DpProcDied] Process died (PID:36444 HANDLE:1744 rc:0x0) [dpnttool2.c 147]
*** ERROR => gateway (pid 36444) died [dpxxdisp.c 17664]
*** DP_FATAL_ERROR => Gateway died with status 2 - I better exit now

 

The error means that the gateway service (gwrd) died during the start up. The gateway trace file (dev_rd) reports the following error:

***LOG Q0Z=> DpSysAdmExtCreate, bad version (lib=<lib version> krn=<kernel version>) [dpxxtool2.c 723]
*****************************************************************************
*
* LOCATION SAP-Gateway on host USNENCPW125.NMCorp.Nissan.Biz / sapgw00
* ERROR dp lib version mismatch, please check installation
*
* TIME Wed Jan 11 08:06:34 2017
* RELEASE 721
* COMPONENT DP
* VERSION <lib version>
* RC -9999
* MODULE dpxxtool2.c
* LINE 730
* DETAIL version of external and kernel dp lib mismatch (ext lib
* version is <lib version> / kernel lib version is <kernel version> )
* COUNTER 1
*
*****************************************************************************
*** ERROR => DpIPCInit2: DpSysAdmExtCreate [dpxxtool2.c 411]
***LOG S0V=> GwStopGateway, gateway stopped () [gwxxrd.c 13396]

 

 In this case, <lib version> and <kernel version> mismatch.

 

 


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Environment

  • All relesed of SAP Netweaver kerne

Keywords

Start, Restart, startsap, instance, failed, sapstartsrv, Unknown, webmethod, MMC, SAPMMC,  SAPMC, Web service , KBA , BC-CST-STS , Startup Service , BC-CST-GW , Gateway/CPIC , Problem

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