SAP Knowledge Base Article - Preview

2414327 - Subprocess of CrystalReports2016ProcessingServer failed to start on Redhat Linux 7.1 Server

Symptom

  • Crystal Report cannot be viewed or scheduled in CMC or BI launch pad (even a blank report).
  • Error The viewer could not process an event. An error occurred while creating a subprocess in the processing server. [RCIRAS604] --- Error Code:0 [CRWEB00000119] encountered.
  • Error A sub process in the processing server was forced to terminate. (RCIRAS0622) is found in var messages log.
  • Error ras21-core: caught CORBA_SystemException. reason <System error> is found in e2e trace logs.
  • Error when get DNS machine name, please check whether the IP address of the DNS server is configured correctly is found in RAS log.
  • All servers are running and enabled in CMC, but the subprocess of CrystalReports2016ProcessingServer failed to start.

Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.2 Support Pack (SP) 03 Patch 2 (Patch 3.2)
  • SAP Crystal Reports (CR) 2016 Support Pack (SP) 03 Patch 2 (Patch 3.2)
  • Redhat Linux (RHEL) 7.1

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Crystal Reports 2016

Keywords

Subprocess, CrystalReports2016ProcessingServer, RAS, child process, RCIRAS604, CRWEB00000119, dns server, ip address, nsswitch, CORBA_SystemException. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Reports Server , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.