2413078 - Unexpected CRMD_TERR_ACCREL lines for rules that should be expired | SAP Knowledge Base Article

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2413078 - Unexpected CRMD_TERR_ACCREL lines for rules that should be expired

Symptom

  • Some assignments between territories and accounts are showing when they should not.
  • Some rules are still being processed when they should have been expired.
  • When moving a territory from one hierarchy to another, the current rule of the territory under the older hierarchy does not expire.
  • In the Web UI, only the new rule is visible; the old rule is not visible.

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

TERRITORY, HIERARCHY, NEW, OLD, RULE, ASSIGNMENT, REASSIGNMENT, VALID TO, MULTI, CRMD_TERR_LINK, ZCRM_TERRMAN_INV_ORPHAN_RULES. , KBA , CRM-MD-TM , Territory Management , Problem

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