SAP Knowledge Base Article - Preview

2412499 - The remote server could not be found. Please check that the Live Data connection details are correct in SAP Analytics Cloud

Symptom

  • Creating a new connection to Live Data in SAP Analytics Cloud using Path throws the error: The remote server could not be found. Please check that the Live Data connection details are correct.
  • When trying to connect to the HANA system through the reverse proxy to test it:  https://YOUR_REVERSE_PROXY/YOUR_HANA/sap/bc/ina/service/v2/GetServerInfo you are redirected to the Cloud ID authentication

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Environment

SAP Analytics Cloud

Product

SAP Analytics Cloud 1.0 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, SAC , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

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