SAP Knowledge Base Article - Preview

2411717 - Unable to refresh a Webi report containing a hierarchy object after choosing Stepparent to handle Orphan Nodes in HANA studio

Symptom

  • Error messages below when refreshing a Webi report:
    ErrorCode: 256
    Description: sql processing error: Error occurred while executing a MDX statement. The error message is: An internal error occurred. Assertion failed with error message Hierarchy cache reference is invalid
    Error: Hierarchy had no setting for HIERARCHY_STEPPARENT_NODE_ID
    Souce: (WIS 00000)
  • Error messages below in Member Selector:
    Error while fetching list of values
    java.util.concurrent.ExecutionException: com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: An internal error occurred while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270)
  • Webi Rich Client hangs sometimes when saving or opening this report

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x ( 4.0 / 4.1 / 4.2 )
  • Web Intelligence (WebI)
  • SAP HANA Database

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence, Edge edition 4.2, version with data management 4.2

Keywords

BI, BOE, BO, BI4X, BI41, BI40, BI42, BOBJ, BOXI, FutureTask, SwingWorker, MemberSelectorTreeBx.java, ERR_WIS_30270, kc3CoreEngineImpl, GetListOfValues, hierarchies, properties, OLAP, MDX, universe, unx, unv , KBA , BI-RA-WBI , Web Intelligence , HAN-DB , SAP HANA Database , Problem

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