The Media item resides in Amazon S3 cloud. The Media item URL doesn't include a filename extension. This results in improper synchronization of the mime type and missing the preview image as shown in the following image.
The following image shows Mime type and Preview anomalies
Hybris Commerce Suite 220.127.116.11
amazon, S3, bucket, media, sync, mime, preview, hmc , KBA , CEC-COM-CPS , Commerce Platform & Suite (SAP Commerce) , Problem
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