2409732 - In Crystal Reports scheduled to PDF, the Arial Narrow font is changed to Arial font | SAP Knowledge Base Article

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2409732 - In Crystal Reports scheduled to PDF, the Arial Narrow font is changed to Arial font

Symptom

  • When Crystal Reports are scheduled to PDF format, Arial Narrow font changes to Arial. This causes the text to not fit in the report.
  • When the same Crystal Report is exported to PDF format inside Crystal Desinger, the font is kept as Arial Narrow.
  • When the same Crystal Report is scheduled to RPT format, the font is correct also.
  • Arial Narrow font is installed and maintained in fontalis.xml and in i18n.xml files.

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Environment

  • SAP BusinessObects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence platform 4.x
  • Windows
  • Crystal Reports

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , Problem

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