SAP Knowledge Base Article - Preview

2409363 - Unable to View Tracker Information in Sybase Mobiliser Platform

Symptom

  • When accessing Server or Tracker information in the Operations Dashboard there are no details available
  • In the mobilser.log file there is an error:

ERROR com.sybase365.mobiliser.web.dashboard.pages.trackers.dao.impl.TrackersDataSeriesJmxDaoImpl:167  - sampleSimpleType() - couldn't sample for data point because of exception org.springframework.ws.client.WebServiceTransportException: Access is denied [403]


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Environment

Sybase Mobiliser Platform 5.1 

Product

Sybase Mobiliser Platform 5.1

Keywords

Trackers, 8443, 8444, portal, mobilizer, server, graph, Operations Dashboard , KBA , MOB-MCO-MM , Money Mobiliser , Problem

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